Important Notice: COVID-19 (Coronavirus) Update | Cashless Venue as of 23 September 2019 | Conditions of Entry

COVID-19 Update

COVID-19 (Coronavirus) Update

Updated June 16, 2021

At Adelaide Entertainment Centre, the health and wellbeing of our guests and team members remains our top priority. We are continuing to actively monitor the situation regarding COVID-19 and are following the latest advice and guidelines issued by SA Health, the Australian Department of Health and the World Health Organisation. 

In accordance with SA Health directives, travellers who have arrived / returned from, or visited, Regional Victoria are not currently permitted to enter the Adelaide Entertainment Centre until 14 days after their arrival into South Australia.

For those planning future travel, please note that Level 6 restrictions remain in place for travellers from, or those who have visited, the Greater Melbourne area, which prevents entry into South Australia until further notice (with the exception of essential travellers or permitted arrivals who are required to self-quarantine for 14 days). For further information on travel into South Australia, click here.

All other visitors attending an event at the Adelaide Entertainment Centre are required to please ‘check in’ to the venue upon arrival using the South Australian Government’s official COVID SAfe Check-In process. This involves scanning a QR code upon arrival. Guests will be able to find these QR codes displayed at each building entrance. Further information can be found online here.

To provide confidence and ensure a safe environment for visiting delegates, clients and staff, we have a comprehensive COVID Management Plan in place, which has been approved by the South Australian Government and includes the following dedicated measures: 

  • Extensive COVID Safe training & education completed by all team members
  • Increased frequency and intensity of cleaning and disinfecting, with emphasis on high volume areas and touch points
  • Physical distancing protocols, including guest traffic management and safe venue entry
  • COVID Safe food and beverage service
  • Contactless payments (cashless venue)
  • Contact tracing protocols; we also strongly advocate the use of the Australian Government’s COVIDSafe app
  • COVID related signage across the venue
  • COVID Marshal in attendance at designated events

If you are attending an upcoming event at the Centre we ask that you please play your part and help us be COVID Safe by practising proper hand hygiene; adhering to physical distancing by maintaining 1.5m from others at all times; and staying home if you feel unwell.


Further information and relevant links

If you are considering hosting an event at the Adelaide Entertainment Centre, please speak directly with one of our Business Development Managers to further understand the COVID Safe measures in place across our venue.

If you have tickets to an upcoming event at the Adelaide Entertainment Centre, please continue to monitor our website or follow us on social media for updates. 

The latest advice regarding COVID-19 can be found via the following links:

SA Health – Government of South Australia

Australian Government Department of Health

Tourism Australia

World Health Organisation